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Customer Portal |
Customer Portal
Also unlike DDoS hardware suppliers our service in guaranteed under a Service Level Agreement (SLA). Contact Information
Email: support @ prolexic.com (General Support) Customer Portal
To access your portal, simply go to https://portal.prolexic.com and log in using your customer id and password. If you are unable to log in to the portal, please contact Prolexic support for assistance.
“It’s amazing how easily and efficiently Prolexic’s staff implemented their Clean Pipe solution. Since being behind their network, we haven’t had a single outage as a result of a DDoS attack.” Mark Jeftovic, CEO |
Unlike most network carriers and hardware service providers, we operate an easy to access 24-hour a day, 365 days a year security operations center. We endeavor to provide support turn around times of under an hour. Emergency issues are addressed with a 1 to 5 minute turn around time during the day.
If you are already a Prolexic customer, check out the prolexic.com customer portal, where you'll get a real-time, direct view of your network and how its performing, where you can track existing trouble tickets and log new ones, and search our knowledge base with answers to hundreds of common support questions, and much more.