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PRIVACY POLICY

Prolexic Privacy Principles

SAFEHARBOR

Prolexic complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Prolexic has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Prolexic’s certification, please visit http://www.export.gov/safeharbor/

Prolexic is committed to safeguarding the privacy of your information. By ‘your information’ we mean any information about you that you or third parties provide to us.

  • We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so
  • We will be transparent in our dealings with you and will tell you about how we will collect and use your information
  • If we have collected your information for a particular purpose we will not use it for anything else unless you have been informed and, where relevant, your permission obtained
  • We will not ask for more information than we need for the purposes for which we are collecting it
  • We will update our records when you inform us that your details have changed
  • We will continue to review and assess the quality of our information
  • We will implement and adhere to information retention policies relating to your information and will ensure that your information is securely disposed of at the end of the appropriate retention period
  • We will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with
  • We will train our staff on their privacy obligations
  • We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it is held
  • We will ensure that when we outsource any processes we ensure the supplier has appropriate security measures in place and will contractually require them to comply with these Privacy Principles
  • We will ensure that suitable safeguards are in place before personal information is transferred to other countries.

You are not required to provide any personal information on the public areas of this website. However, you may choose to do so by completing the forms on various pages of the site. We will only use the information you provide to us on these pages in order to process the relevant form.

To access your information, ask questions about our privacy practices, or issue a complaint, please contact us by clicking here.

Customer Spotlight
  • Alliant Credit Union

    Prolexic DDoS protection keeps more than 50,000 daily users online

    DOWNLOAD CASE STUDY >>
  • Fragrance and Beauty Products Retailer

    A DDoS attack takes down this popular site for 24 hours. Prolexic restores in 5 minutes.

    DOWNLOAD CASE STUDY >>
  • Leading Online Jewelry Retailer

    A DDoS attack took down the site of a premier jewelry retailer for nearly three days.

    DOWNLOAD CASE STUDY >>
  • Online Options Trading

    Financial services firm avoids extortion attempt. Prolexic keeps web site up during vicious Layer 7 attack.

    DOWNLOAD CASE STUDY >>
  • e-Commerce Startup

    When others couldn't mitigate the latest DDoS attack, a "daily deal" web site called Prolexic: problem solved in 2 hours.

    DOWNLOAD CASE STUDY >>
  • A Leading Content Rating Organization

    A 9 million packets per second DDoS attack brings down web site before Prolexic steps in.

    DOWNLOAD CASE STUDY >>
  • Spa and Wellness Firm

    Prolexic quickly stops a combination Layer 4 and 7 DDoS attack after a host's mitigation capabilities falls short.

    DOWNLOAD CASE STUDY >>
  • Foundation Management

    Prolexic mitigates GET flood in minutes for new client after Sunday night emergency call.

    DOWNLOAD CASE STUDY >>
  • Web site building and hosting services firm

    Prolexic mitigates Layer 4 UDP flood peaking at 6.2 Gbps. Protects 6 million Yolasites.

    DOWNLOAD CASE STUDY >>
  • Online Movie Subscription Service

    After seeing all traffic route to Prolexic, hackers pull the plug on DDoS attack.

    DOWNLOAD CASE STUDY >>
  • IPG Holdings Limited

    Prolexic mitigates Layer 7 GET floods targeting payment processing platform.

    DOWNLOAD CASE STUDY >>
  • VirtualRoad.org

    Prolexic mitigates politically motivated attacks against web hosting company's clients.

    DOWNLOAD CASE STUDY >>
  • Financial Services Firm Global eSolutions

    Prolexic mitigates Layer 3, 4 and 7 attacks against Forex trading platform.

    DOWNLOAD CASE STUDY >>
  • Krebs on Security

    Prolexic fends off Pandora DNS amplification attacks for popular cyber security blog.

    DOWNLOAD CASE STUDY >>
  • e-Commerce Provider of Printed Promotion Items

    Prolexic mitigates two-week Layer 7 DDoS attack campaign.

    DOWNLOAD CASE STUDY >>
  • Global Blogging Site

    Prolexic protects freedom of speech for 30 million users targeted by six-month political DDoS campaign.

    DOWNLOAD CASE STUDY >>
  • Online Credit Card Site

    Prolexic mitigates Layer 4 DDoS attacks against Ixaris site, EntroPay.com.

    DOWNLOAD CASE STUDY >>
  • e-Commerce Web Site

    Prolexic mitigates 25-40 Gbps Layer 3 DDoS attacks against online auto parts retailer.

    DOWNLOAD CASE STUDY >>
  • Timepieces e-Commerce Site

    Prolexic keeps World of Watches ticking after DDoS attack flood site.

    DOWNLOAD CASE STUDY >>
  • PayPro Global

    Prolexic mitigates 16-hour Layer 7 DDoS attack on software distribution site.

    DOWNLOAD CASE STUDY >>
  • Henyep Capital Markets

    Prolexic keeps Henyep accessible and trading through multiple SYN, GET and ICMP flood attacks.

    DOWNLOAD CASE STUDY >>
  • Australia’s #1 Job Search Website

    Prolexic keeps Seek.com.au online and incident-free for millions of job seekers.

    DOWNLOAD CASE STUDY >>
  • e-Commerce Hosting Provider for Top Tier Sites

    Prolexic keeps Americaneagle.com and its customers generating revenue

    DOWNLOAD CASE STUDY >>
  • Customer ROI requires online accessibility and reliability

    Prolexic ensures Clickpoint! Media's online services are available and incident-free

    DOWNLOAD CASE STUDY >>
  • University Federal Credit Union

    Prolexic's mitigation services now protect credit union with US$1.6 Billion in assets

    DOWNLOAD CASE STUDY >>
  • 1ink.com

    Prolexic mitigates 70 Gbps SYN flood DDoS attack for popular ink retailer

    DOWNLOAD CASE STUDY >>
  • Arab National Bank

    Builds strong DDoS defense to serve online banking customers and e-trade site

    DOWNLOAD CASE STUDY >>
  • OnCourse Systems for Education

    Prolexic succeeded where two other mitigation firms failed

    DOWNLOAD CASE STUDY >>
Announcements
  • Q3 2014 State of the Internet - Security Report

    Thriving criminal industry taps into Internet devices, spreads easy-to-use tools

    LEARN MORE >>
  • Threat: SSDP Reflection DDoS Attacks

    Misconfigured UPnP devices pose DDoS threat

    LEARN MORE >>
  • Big Data – Your Secret Weapon in the War Against Cyber Crime

    Free webcast featuring IDC 58:07 minutes

    LEARN MORE >>
  • Web Vulnerabilities: The foundation of sophisticated DDoS campaigns

    Protect your servers and help stop DDoS attacks

    LEARN MORE >>
  • Gatepoint Research report: Beyond the Firewall: Protection & Performance

    New technologies demand new, flexible approaches to web security

    LEARN MORE >>
  • Can You Afford a Web Application Layer Attack?

    Why protecting your customers’ personal information is good business

    LEARN MORE >>